Back to events

WORKSHOP: How to Learn the Art of Saying No

28th February 2023 | 13:00 - 16:00 WORKSHOP
People & skills
Sales & marketing

Event description

In this workshop we’ll explore what stops us from saying that controversial two letter word “no!”. More importantly, we’ll uncover what issues it causes when we don’t use it and the knock-on effect on our effectiveness and self-confidence. You’ll leave with a greater understanding of when it’s appropriate and right to use it so that your business still thrives and in the process, you’ll learn quite a lot about how you value yourself and your own time too.

Please note, this workshop will be held on location, see below for more details.

What will I learn?

  • What stops you from saying ‘no’.
  • Why some people find it easier to say ‘no’ than others.
  • When it’s appropriate and right to use the ‘no’ word.
  • How to handle a ‘push-back’.
  • The benefits to you and your business of being more assertive.

Who should attend?

Business owners, HR Teams, Managers.

Event Accessibility

The Growth Hub is committed to providing universal access to all of our events. Please contact the Gloucester Growth Hub team on or call 01242 715400 to request disability accommodations. Advance notice is necessary to arrange for some accessibility needs so we request you contact us at least five working days before the event whenever possible.

About the speaker

Chantal Goldsworthy , Happily You Ltd

Chantal is a qualified MBTI practitioner, executive coach and mentor and a highly experienced trainer. She has many years of ‘lived’ business experience having worked in management and leadership roles both in the public and private sector as well as having set up and successfully run her own business. She plans on spending the rest of her career helping people feel good about themselves and their individual strengths because everyone deserves to and not enough people do.

Chantal delivered two engaging and impactful training sessions for staff in University of Gloucestershire's Communications, Marketing and Student Recruitment team, aimed at improving their presentation skills. The training certainly delivered on that objective and more, giving participants skills that will help them grow in confidence and communication skills in both their personal and professional lives. The feedback has been incredible across the board, and I cannot recommend Chantal highly enough as a trainer. Emma Smith, Head of Communications and PR, University of Gloucestershire
Chantal was a great source of inspiration in my time knowing her. She grew a confidence in me that reached heights I could never have expected. Not only mentoring me on a 1-1 basis but also teaching me how to train others and how to approach and resolve all the problems and people I might come across. I couldn't recommend her more. Chris Staniforth, BBC floor runner
With Chantal's help I have gained tools necessary to grow my confidence and move out of my comfort zone. A highlight of working with Chantal so far has been Myers Briggs profiling and helping me to understand my personality traits which has allowed me to excel in both academic and employment settings. Highly recommend Chantal for anything development related. Jack Smith, Area Manager, Amazon


University of Gloucestershire, Oxstalls Campus, Oxstalls Lane, Longlevens Gloucester Gloucestershire GL2 9HW

Event organised by


Gloucester Growth Hub

The Growth Hub is based at the University of Gloucestershire’s Oxstalls Campus in Gloucester. Partnered with both the University and GFirst LEP, The Growth Hub is here to help every Gloucestershire business grow.

Key themes

Apply to attend this event

13:00 - 16:00
Sorry, this event is full

Get in touch with the Growth Hub

If your business has the potential to grow, get in touch

Opening times vary across our six Hub locations. Find out more here

Specialist Advice

Create a tailored growth plan with one of our Business Navigators