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Moving your small business from the physical to the digital

20th May 2020, 15:05
People & skills
Covid 19
Computer code shown on a black screen reflects the light

The National Cyber Security Centre have realised guidance for small businesses on how to keep secure in the new ways of working created by Covid-19. In this blog, the NCSC team share how you can get cyber security right as you adapt to new ways of working. 


Many small business owners have reacted quickly to the constraints imposed by COVID-19, adjusting their ways of working to keep their business active. In many cases, this has meant placing greater reliance on digital technology.

Our new guidance package provides a concise resource that will help small businesses manage this transition safely and securely.

Reacting to COVID-19

This guidance has been created specifically to support small businesses who are relying more heavily on IT services to run their business, as a reaction to the COVID-19 lockdown. As always, we've worked closely with small to medium-sized enterprises (SMEs) and trusted partners, to understand what help was needed from us.

The result is guidance which will help you gain a clear picture of your cyber security as it currently stands and plan any new measures you should put in place. Working through the advice should give you confidence that your online business is secured sensibly.

To keep the guidance as short and clear as possible, we've focused on just the most important topics, but we also link out to reliable sources of further information.

Getting cyber security right

You shouldn't need a degree in computer science to run your small business securely. But, cyber security is complicated. If you don't have all the IT skills yourself, it can be hard to know what to do - and when you've done enough.

Having a good relationship with your IT service provider(s) will help massively with this. So we've identified and explained the key cyber security topics we think you should care about, so you can be sure you're covering all the right bases.

As a good first step, you should have a clear understanding of what services you are using and who has responsibility for their security. This may entail talking with your providers. To help with this, 'From physical to digital' contains a list of topics and questions which will help you start a positive conversation.

These questions will also help you ensure that security is at the forefront of any new services you decide to take on as part of your shift to a more digital business model.

Other guidance and support

The NCSC has already published a number of other guides that may be helpful to small businesses during the COVID-19 pandemic:

We hope you find our guidance useful, and as always we'd love to hear your feedback. Please do get in touch via our enquiries service, or on our social media channels.

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